I took a nasty spill on the ice in November. I have been an athlete my entire life, so I'm very in tune with my body.
I knew immediately that I was more than just sore and bruised, but I was injured. So I emailed the best in the city, Dr.Cole and had an appointment in less than 24 hours. There was no sitting around in the waiting room, I was seen immediately, had x-rays, an exam, an MRI, provided a knee brace and received my results that very same night. I had sprained my MCL.
Every member of Dr.Cole's team was very warm, thorough and had exceptional communicating skills. They made every step of the process very easy to follow and understand. I felt seen, heard and cared for at an exceptional level. The very next morning I received an email with simple instructions to set up my healing process with physical therapy.
My therapist was very compassionate for my pain, and together we set up a timeline with goals for my physical therapy. Every appointment she asked effective questions, and challenged me but never pushed me past what I could tolerate. 4 weeks of therapy and I am feeling so much better. I was given clear instructions to follow on how to continue
my PT at home, and my therapist gave me her card if I ever needed anything or had any questions.
In a matter of weeks- I'm back to taking my dog for long walks, and hope to return to my daily workouts soon. Being injured is discouraging, painful and frustrating. But I can't speak highly enough about the expert care and overall positive experience with the Dr. Cole team.